At IDR Law we’re specialists in contentious probate and, with so many years’ experience under our belts, we’re very aware of how difficult inheritance disputes can be for all involved. Our aim is always to resolve disputes as quickly and smoothly as possible to help keep costs down for our clients and help alleviate any stress or worry they may be feeling.
As a firm, we have just released a Client Service Pledge document, which is a two-way pledge between us and our clients to make it clear what we will deliver to them and also what they need to do for us to make that possible.
We take on board ALL feedback and always work to ensure we deliver the best possible service to all our clients, all of the time.
We have a fantastic track record of providing excellent client service and have created our Service Pledge as a response to client feedback, and as a result of both internal and external discussion.
IDR Law’s Service Pledge to our clients:
From our clients we ask only a few things, to allow us to meet our Service Pledge:
At IDR Law, we pride ourselves on making a difference and helping our clients deal with the disputes they face in a manner that makes it easier for them, not harder. Our goal is to ensure all our clients are more than satisfied with our work.
One of our clients recently summed up this up:
“I just feel I’ve got to tell you how impressed I am with your company in the way you’ve dealt with all of this. I really appreciate the fast turnaround from ringing up with my enquiry, to booking and speaking to a solicitor in your team on the phone and really grateful for the help you have given me.”
We aim to hit those levels of service, every client, every case.
IDR Law is an approachable, boutique firm and the only one in the country dealing solely with inheritance dispute resolution. Whether you’re a law firm, or an individual who feels they would benefit from our expertise, get in touch here, email us at [email protected] or call on 01423 637050.